✉️Email Support

How to Reset Captioneer Settings

If you are experiencing issues, the first step is to reset Captioneer Settings: Reset Settings

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How to Export Logs from Captioneer

Email Support

We require debug logs to best assist you.

1. Follow instructions to create logs 👉 How to Export Logs from Captioneer

2. Find the ZIP folder named captioneer_debug.zip on your Desktop.

3. Send email attaching ZIP folder, and include a brief description of the issue.

📧 [email protected]