> For the complete documentation index, see [llms.txt](https://docs.captioneer.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.captioneer.com/resources/email-support/reinstall.md).

# Reinstall

Reinstalling can help fix issues if you are upgrading from an old version of Captioneer or have recently updated your machine. 

## How to Re-Install

To re-install Captioneer, follow the instructions below:

1. Completely close Premiere Pro
2. Follow instructions to [Uninstall](/resources/email-support/uninstall.md)
3. Restart machine
4. Download and install the latest version of Captioneer
5. Open Premiere Pro, and go to Window > Extensions > Captioneer

If issues persist, continue to [Email Support.](/resources/email-support.md)