💻Reinstall

Reinstalling can help fix issues if you are upgrading from an old version of Captioneer or have recently updated your machine.

How to Re-Install

To re-install Captioneer, follow the instructions below:

1. Completely close Premiere Pro

2. Follow instructions to Uninstall

3. Restart machine

4. Download and install the latest version of Captioneer

5. Open Premiere Pro, and go to Window > Extensions > Captioneer

If issues persist, continue to Email Support.